Privacy Policy

1. Who We Are

Allo Online Solution Limited
Location: Hong Kong
Contact: [email protected]

2. Information We Collect

We may collect the following types of information:

• Contact information such as name, email address, and company details.
• Usage data such as pages visited, actions taken, and device/browser information.
• Communication records when you contact us or interact with our chat services.

3. How We Use Your Information

• To provide and improve our software development services.
• To respond to inquiries and provide customer support.
• To analyze site usage and enhance user experience.
• To comply with legal obligations and enforce our agreements.

4. Legal Bases

We process personal data based on legitimate interests in operating and improving our services, performance of a contract where applicable, and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share information with service providers (e.g., hosting, analytics, communications) who process it on our behalf under appropriate data protection agreements, and when required by law.

6. International Transfers

Your information may be processed in locations outside your jurisdiction. We take steps to ensure appropriate safeguards are in place where required.

7. Data Retention

We retain personal information only as long as necessary for the purposes described above, and as required by law.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing. To exercise these rights, contact us at [email protected].

9. Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

10. Cookies and Analytics

We may use cookies and analytics tools to understand usage and improve our site. You can control cookies through your browser settings.

11. Third-Party Services

Our site may link to or integrate third-party services (e.g., chat providers). Their privacy practices are governed by their own policies.

12. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date.

14. Contact Us

If you have questions about this policy or our data practices, contact us at [email protected].